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New Self-Service Capabilities for the Ultimate Customization of the User Experience

By Ardeshir Ghanbarzadeh
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The best analytics experience is the one that feels like it was created just for you. For software teams wanting to deliver a rich and robust experience for each of their end users, this can be a real challenge. With different use cases, workflows, and skill levels, software teams require an embedded self-service solution that empowers both sides – the developer and the end user.

Keep reading to learn more about those challenges – and how Logi Composer Version 6 offers a new robust set of self-service capabilities for your end users, while allowing you to tailor self-service to match their varied needs and skills.

  • CHALLENGE #1 – MORE USERS EQUAL MORE DEMAND

By providing analytics capabilities within your application, you’re ensuring that your company will grow. But with an increase in users comes a wider range of requirements. You’ll likely see a wider spectrum of skill sets and use cases.

For instance, more data-savvy users will require a more robust set of self-service features, especially within their dashboards. They want more than to simply analyze data, they want to interact with it. For developers, that means giving them the flexibility to customize and share their own dashboards and visuals.

For less technical users, developers need a simple way to enable or disable access to certain features and functionality. This helps you deliver the best analytics experience for each user based on their needs and requirements.

  • SOLUTION – ROBUST DASHBOARD INTERACTIVITY CUSTOMIZATION

With the dashboard interactivity control panel of Logi Composer V6, you can easily customize self-service capabilities for your end users based on their needs and skill levels. In this interface, you can enable or disable each user’s ability to…

Resize, add new, remove, and change layouts of visuals. Users can also filter, save, delete, export dashboards, and add inter-dashboard and cross-source links.

Dashboard Interactivity
Dashboard Interactivity

This can be done automatically with interpolation that maps users to different variables that decide what data they see, but custom attributes can also be changed to set up interactivity for each user.

  • CHALLENGE #2 – EMBEDDING ANALYTICS IN THE RIGHT PLACE

A crucial part of increasing user adoption of your app is making sure the analytical functionality is in the right place. For product managers, that means enabling users to access relevant analytics and create visualizations at the right point in the workflow.

It’s also a challenge to ensure that the users have a seamless transition between the main application and the analytics functionality. The visual builder must match not only the look and feel of the application, but also the workflow in order to improve the app’s stickiness.

  • SOLUTION – IN-APP VISUAL AUTHORING

With the embedded visual builder, you can allow your self-service users to easily create visuals in-line with the main application. Whether ad-hoc or planned analyses, users can access analytics without shifting contexts or leaving your application.

Inapp Visual Authoring
In-app Visual Authoring

For developers, you can easily configure how the visual builder is launched as well as the steps users must follow to create visuals and select sources. This new functionality also enables you to completely customize how users transition between the embedded analytics and main application, ensuring a seamless and more satisfying authoring experience for end users.

  • CHALLENGE #3 – EMPOWER USERS WITH MORE SELF-SERVICE CAPABILITIES

Your users expect a lot from your application. And in order to improve satisfaction while remaining competitive, software teams are tasked with delivering the right amount of self-service capabilities all in a responsive and dynamic analytics environment.

It’s no longer enough to have static visualizations on a dashboard. For effective ad hoc analysis, users need to be able to interact with and dig deeper into their data. As everyday end users become more and more data literate, your app must consistently provide them with the right tools to explore their data.

  • SOLUTION – CROSS-VISUAL FILTERING AND TABLE IMPROVEMENTS FOR EASY IN-DEPTH ANALYSIS

Composer’s new cross-visual filter feature allows embedded visuals to filter and interact with other visuals, as well as with the parent application. For instance, when users input values for the widget of an embedded dashboard such as list, date, or test, other relevant dashboard visuals will automatically update accordingly.

For developers, this new feature allows you to mute pre-configured interactions, upload thousands of new filters to dashboards, and set up new interactives after visuals are added. For read-only users, developers can enable important dashboard interactions such as filtering and grouping without letting them change the layout, remove, or delete the visuals.

With this enhancement, developers can be empowered to easily manage dashboard security while allowing end users to perform deeper multi-layered analysis into the data for a complete understanding of business-critical information.

To further enhance the analytics experience for both the end user and the developer, Logi Composer v6 also provides the options to set even-time intervals for time fields and expandable groupings on tables to support drill-down functionality. Users can choose to show aggregations for sub-groups and summarized totals for numeric fields in each group to further explore and analyze data and gain critical business insights easier.

Table Improvement grouped table
Table Grouping

Without leaving the dashboard, developers can empower their end users to dive deeper into their data visualizations for more complex ad hoc analyses.

This post is part of a three-part series showcasing new features in Logi Composer 6:

  • To read about how expanded customization puts analytics in context, check out this blog post.
  • To read about new features to fortify multi-tenant security, check out this blog post.

For more information on our latest update, please head over to our documentation.

Originally published May 14, 2021; updated on May 19th, 2021

About the Author

Ardeshir Ghanbarzadeh is the Director of Product Marketing at Logi Analytics. He has over 20 years of experience in product marketing, product management and customer success and has held positions at Epitiro, Spirent Communications, Metrico Wireless and VoIP Logic where he created products and services for companies such as Panasonic, AT&T and QUALCOMM.

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